With offices in Calgary, DSI conducts a national Alternative Dispute Resolution practice encompassing mediation, negotiation and arbitration of labour and corporate/commercial disputes.

DSI offers various services to address and resolve commercial and industrial disputes, including:

- Consulting services and advice to institutions, business, governments and employee organizations to assist parties with the resolution of their disputes in the most amicable, efficient and cost effective manner possible

- Case management in large or difficult disputes and/or early case assessment

- The design and operation of dispute management systems